From single-day problem solving or training sessions to multi-visit projects, we'll be happy to discuss how our areas of experience and expertise can be customized to your needs.
Consultation available in following areas:
People
Staffing
- Talent and Resource Assessment
- Compensation
- Human Resource Issues
- Personnel Policy
- Roles, Responsibilities and Job Descriptions
Family Business Models
- Accountabilities
- Roles
- Communication
- Conflict Resolution
Performance Management
- Standards and Expectations
- Goal Setting
- Job Descriptions
- Training Plans
- Review Strategies
Management
- Leadership
- Organizational Design
- Roles, Responsibilities and Accountabilities
- Team Building
Process and Environment
Company Culture
Store Design
- Layout
- Flow
- Efficiency
- Store Appearance and Display
Operations
- Work Flow
- Repair and Service Department
- Systems and Procedures
Profitability
Sales Improvement
- Training Models
- Customer Demographic Analysis
- Competitive Analysis/Shopping
- Active Client Development
- Events and Promotions
Brand Development
- Clarity of Message
- Unique Selling Proposition
- Marketplace Distinction
- Brand Promise and Delivery
Client Services
- Systems
- Procedures
- Distinction
Other specific needs addressed by request.