Special Offers

Weekly Meetings™
    - Your Way

It’s easy! Just choose the topics most relevant to your store needs. Complete an order sheet and we’ll take care of the rest, your customized meetings will be sent to you electronically, in PDF format via E-mail.

Special Introductory Offer, See Order Form

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BUSINESS OFFICE

5242 Aster Ave.
Canton, OH 44705

Phone: 330.492.1100
Fax: 330.492.1101

NEWS

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EMPLOYEE MANUAL

The Performance Concepts' Employee Manual has been developed over years of working with retailers and helping them craft legally sound yet effective policies for managing staff. Production of your customized Manual includes assistance with the all-important process of defining core values because effective policies must be based on specific standards, and standards are based upon a clear understanding of the principles that define the unique nature of your business. The development of your Employee Manual includes:

A. Leader's Guides
An effective tool to help you consider and articulate the philosophies, intentions and goals of your business.

B. Learner's Workbook
A detailed draft of required legal statements and sample employee policies divided into seven sections:

  • Company History & Facts
  • General Employment Policy
  • Compensation
  • Benefits
  • Safety and Security
  • General Housekeeping
  • Specific Policies A-Z
C. Review and Revision Process
You receive the draft as described above in hard copy and have three opportunities to make manual edits to the core information to help Performance Concepts customize the manual to your business. During the review and revision process you have access to Performance Concepts by fax, e-mail or telephone. Performance Concepts will require detailed input from you, and you'll need to provide a camera ready or digital file copy of your logo.

D. Final Product
After the review and revision process, Performance Concepts will provide you with the final text in hard copy, three additional bound copies and a CD-ROM from which you can produce unlimited reprints.

E. Consultation and Advice
With Performance Concepts at no charge for a period of 6 months following the delivery of your manual for you to clarify policy, direction or implementation.

F. A Reduced Rate
Production of future revisions or editions of your Employee Manual are free for two years. We offer a 5 year "update" contract after that for a fee of $500.00.