Teams that invest time and effort in learning together perform consistently better. Performance Concepts' Weekly Meetings™ is a proven effective method of delivering training to your entire store team on a consistent basis. Benefits of use include higher levels of associate knowledge and professionalism as well as better team interaction and communication.

Imagine - an entire years worth of training in one well-designed and easy to use package! This product is designed to take the excess time investment and difficulty out of preparing for staff meetings, while enabling every member of your team to be involved in the process. Meetings are designed to take between 30 and 50 minutes, depending on the size and interaction of your group. Customize each meeting to address your immediate needs. Just use the convenient index to select your topic, and choose your facilitator for the week. The facilitator's job is to read the material provided (usually 1 - 1 1/2 pages), deliver a 'report' on what he or she read to your team, and lead a group discussion based on the questions or exercises provided with the topic. Each of our 4 Weekly Meetings™ Packages are broken down into three content-specific sections - Product Knowledge, Selling Skills and Operations - with each section containing at least 25 relevant topics from which you can choose. Editions currently available include:

Weekly Meetings™ Essentials: The 'Back to Basics' Edition, covering the most current information in critical topic areas like: Branded Diamonds, Diamond Color, Turnovers, Body Language - Sending A Positive Message, Resolving Conflicts & Setting Goals.

Weekly Meetings™ Volume 2: Adds to your team's information base by addressing slightly more advanced information geared toward the mid-level of sales experience but presented in a way that's easily understood even by the novice. Topics include: Custom Design, The Value of South Sea Pearls, Building Value Before You Mention Price, Greeting Your Customers, Getting Prospect Names for Client Development, & Handling Returns.

Weekly Meetings™ Volume 3: Designed to challenge the inquiring minds of associates from the newest to the most experienced with topics including: Diamond Sources and Production, Trade Lab Certs and Services, Color-Clarity-Carat Shopper – Transforming to Cut Buyer, Selling Your Store, Insurance Documents and Appraisals & Recruiting for Your Team

Call or e-mail for a complete list of the topics in each edition.