Please email Beth@PerformanceConcepts.net or call (330) 492-1100 to discuss your specific needs.
Training & Education
Presentations & Articles
9628 Whetstone Drive, Montgomery Village, MD
Check the Pulse of YOUR Business!
Duration: 3-5 days
Objective: To provide owners and managers with a thorough analysis of their business in key operations categories, and to create a detailed action plan for business development and long and short-term goal achievement.
Sometimes, a shift in perspective is what a good business needs to deliver beyond 'good', what a growing business needs to insure the greatest return on the effort, resources and energy invested in expansion plans or what a struggling business needs to get back on track. A Performance Concepts' Operations Review and Assessment offers a thorough and experienced look into every facet of your business operation, and provides a new and challenging outlook on the day-to-day functions that most often define success.
An experienced Performance Concepts Consultant will take an objective look at the floor operations of your business, assessing important details in merchandising, staffing, selling skills, customer relations and services. We'll gather similar data (through a customer's perspective) from your primary competitors, and formulate the research into a well developed and customized report and action plan, helping you build a strategy to insure a greater market presence and a higher level of performance and professionalism in your store. We'll help you and your staff prioritize your efforts for the most immediate impact on your business and divide the ownership of related tasks so that everyone on your team has a clear role in your success.
During our initial on-site visit, we will observe, evaluate and monitor a wide variety of business functions and activities, paying particular attention to the following areas:
Standards and Values
Structure and Appearance
Management Role Definition
Beginning on the date of contract (typically, well before the initial assessment visit) and throughout the duration of your project, the Performance Concepts team will be available for you as advisors, contact points and resources (unlimited phone, fax and e-mail availability). At the conclusion of our initial assessment visit, you will receive a comprehensive report of observations and recommendations, as well as a detailed action plan and time line for implementation of key policy, procedure and practice adjustments.
Contact us for a complimentary telephone needs assessment and pricing information.
Reserve your dates TODAY!
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