Employee Manual

The Performance Concepts' Employee Manual has been developed and refined over years of working with retailers and helping them craft legally sound, yet effective policies for managing staff. Production of your customized Manual includes assistance with the all-important process of defining core values, since effective policies must be based on clearly articulated standards, and standards must be based on effective definition of the principles that define the unique nature of your business.
The development of your Employee Manual includes:

Core Values Definition Worksheet
An effective tool to help you present your Brand Promise as you consider and articulate the philosophies, intentions, values and goals of your business.

Preliminary Draft
We supply an initial, detailed draft of a complete Employee Manual designed for use in a retail jewelry store. The draft includes required legal statements and sample employee policies compiled from best practices throughout the industry.

Review and Revision Process
You receive the draft as described above via email as a printable PDF, and have three opportunities to make edits to the core information that will allow Performance Concepts to customize the manual to your business needs. During the review and revision process you have access to Performance Concepts experts by text, e-mail or phone to discuss questions or concerns. We need detailed input from you, and you'll need to provide a digital file copy of your logo.

Final Product
After the review and revision process, Performance Concepts will provide you with the final text as a protected PDF from which you can produce unlimited reprints.

Consultation and Advice
You will have access to the Performance Concepts’ team of experts at no additional cost for a period of 6 months following the delivery of your manual to help you clarify policy, direction or implementation issues.

A Reduced Rate
Production of future revisions or editions of your Employee Manual are free for two years. After that, we offer a 5-year "update" contract for a fee of $500.00.

Cost: $1500. Get both Employee Manual and Operations Manual for a package price of $3000 ($3300 value).



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