Curriculum For Excellence

Culture, Innovation and Success™
Performance Concepts' newest offering takes the form of a series of coordinated and complimentary programs utilizing the very latest methods for enhancing performance and dramatically improving productivity.
Culture, Innovation and Success™ capitalizes on the talents of Performance Concepts' experts certified in the delivery of Emotional Intelligence, Creativity andTeamBuildingtraining to present a high-impact, high-return package guaranteed to unlock the potential within your organization and to produce significant, measurable improvement in sales, client relations and profitability for your business.  Programs are available individually or as a 3-session package.

Culture, Innovation and Success™ - Unlocking Emotional Intelligence to Create Powerful Sales Environments

"A leader's intelligence has to have a strong emotional component. He or she has to have high levels of self-awareness, maturity, and self-control. He or she must be able to withstand the heat, handle setbacks and when those lucky moments arise, enjoy successes with equal parts of joy and humility. No doubt emotional intelligence is rarer than book smarts, but my experience is that it is actually more important in the making of a leader."

Did you know that a person's IQ is the same today as the day they were born? Knowledge grows throughout one's lifetime, yet the tools that we were given that make learning possible remain constant. Unlike our IQ, our ability to relate to others and develop self-awareness, our EQ or EMOTIONAL INTELLIGENCE, is able to grow and deepen with time. Our EQ is the essential expression of a human being's ability to adapt and develop in relationship with others. Research today demonstrates that one's ability to relate to others in a manner that respects contributions, creativity and talent will ultimately increase the possibility of success in any enterprise.

Performance Concept's Culture, Innovation and Success™ - Unlocking EQ to Create Powerful Sales Environments is an extraordinary one-day seminar that explores the practical application of emotional intelligence skills in a 'luxury service' environment. Through the use of individual assessment and evaluation instruments, thought- provoking multi-media presentations, group activities and humor, this one day EQ training program will directly enhance the ability of both salespeople and managers to create an environment for success.
SALESPEOPLE will learn the Emotional Intelligence skills that foster a deeper understanding of their clients’ needs and buying motivations, leading to a more effective sales team and greater revenue.
MANAGERS will learn Emotional Intelligent methods for successfully managing their teams, increasing the effectiveness of their communications, resolving conflicts, and creating powerful sales environments.
Contact us for a complimentary telephone needs assessment and pricing information
Includes all materials and a customized Emotional Intelligence profile and study guide for each member of your team.

Culture, Innovation and Success™- Release the Power of Creativity

"Moving beyond one’s limitations is not trespassing."
Einstein said that the most powerful force in the universe is imagination. Creativity is our innate ability to reshape our environment through the power of that imagination. As children, we have all experienced the thrill of creative thinking.  Growing into adulthood, this bright light is dimmed as we learn to conform to external considerations.  Selling and managing the efforts of salespeople are, by any consideration, among the most creative of career pursuits.  Imagine the possibilities that could open to us if we had the skills to unlock the energy of creativity in our lives and in our day-to-day customer interactions!

Performance Concepts’ Culture, Innovation and Success II™- Release the Power of Creativity is a powerful one-day experience that will shift perspective on your ability to harness and apply creativity at work and in your life.
SALESPEOPLE will learn the value of perspective and the importance of opening every door in their attempts to find effective solutions to the needs of your customers and your business.  They will also develop the practical tools needed to unlock the power of creativity to deliver the ‘surprise and delight’ experiences that exceed your customers’ expectations—every time!
MANAGERS will discover the value of real leadership and the effectiveness of managing the objective instead of the process. They will learn valuable tools to help them enhance and direct the creative energy of your sales team while keeping the essential needs of your business and your customers at the forefront. The net result will be a more creatively inspired staff producing increased sales, higher levels of customer satisfaction and ultimately, greater profit for your business.
Contact us for a complimentary telephone needs assessment and pricing information
Includes all materials and a customized study guide for each member of your team

Culture, Innovation and Success™ III - Team Power

"Understanding our need for connection is the first step in unleashing the power of the individual."
We've all heard the comment, "Its all about me!" In today's world, the role of the individual is paramount. Yet, paradoxically, we all know that in any thriving enterprise, it is the effectiveness of the team that largely determines success. The ability to build a team that encourages the collective talents and creativity of a group of individuals is a fundamental skill required for success in today's highly competitive business environment. Performance Concepts' one-day Team Power program provides insight into the dynamics of a successful team and teaches both sales associates and managers practical techniques to create and leverage the power of effective communication and collaboration. Using multi-media presentations, attitude-shifting activities and laughter, you will learn the valuable skills that will allow you to create effective sales environments and increase bottom line performance.
Contact us for a complimentary telephone needs assessment and pricing information
Includes all materials and a customized study guide for each member of your team

Culture, Innovation and Success™
Performance Concept's Curriculum For ExcellenceTM In-Store Training
A revolution in sales and leadership training!

"Incorporate 3 extraordinary programs into one highly productive and cost-effective package."



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