Performance Concepts

Please email Beth@PerformanceConcepts.net or call (330) 492-1100 to discuss your specific needs.

Performance Concepts

Please email Beth@PerformanceConcepts.net or call (330) 492-1100 to discuss your specific needs.

Performance Concepts
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Performance Concepts

(330) 492-1100

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Performance Concepts

(330) 492-1100

9628 Whetstone Drive
Montgomery Village, MD 20886 (Map)

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(330) 492-1100

9628 Whetstone Drive, Montgomery Village, MD

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Internal Staff & Customer Service Training

Attention to detail is critically important in maintaining the edge over your competition — from answering the phone to shipping the orders to resolving problem situations. Performance Concepts develops and delivers custom programs to train your staff in communication skills, selling skills, product knowledge, teamwork, work processes, efficiency standards, follow-up and telemarketing.  Contact us to discuss your needs and we will provide a detailed plan and proposal.

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